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Knowledgebase
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What is my FTP username and password?When you first set up a domain in the Helm control panel, a default FTP account is created for... Views: 441 |
Do you offer Secure FTP (SFTP)?Yes, Infuseweb offers Secure FTP (sFTP) on its FTP servers. This is the recommended way to... Views: 141 |
How do I configure FTP in Helm?To configure an FTP account in the Helm control panel, do the following: 1. Log into the... Views: 298 |
How do I connect to my website to upload files using FTP?FTP (File Transfer Protocol) is the primary way to connect to your web site and upload/download... Views: 394 |
I keep getting disconnected when I try to FTPIf you have a software or hardware firewall enabled on your computer (like Norton Internet... Views: 280 |
What are the different folders in my root FTP directory?These folders are autocreated by Helm when you set up your new domain. Please do not delete... Views: 248 |