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Helm Billing Discontinued

Infuseweb is in the process of migrating to a new billing system and the Helm Control Panel will no longer be used for Infuseweb billing. Customers will receive notice by e-mail when their...
05/04/2008

Updated Billing Policy

There is an update to the Infuseweb billing policy that was sent out by e-mail about a month ago. To read the updated policy, 05/02/2008

Mail Server Migration Starting Early

UPDATE: 2/22/08, 7:35 AM CDT - I have resolved the issue for now so I'll leave the old server in place until the advertised maintenance period Sat night, at which point I'll start the migration...
02/22/2008

Infuseweb Scheduled Service Outage for Feb 23/24, 2008

Please read the following important service announcements regarding your Infuseweb hosting accounts.

SCHEDULED SERVICE OUTAGE
10PM CENTRAL TIME (4AM GMT), SUNDAY, FEB...
02/17/2008

Helm Maintenance, 14 Dec, 10 PM Central
The Helm control panel server will be down for maintenance on Friday evening, 14 Dec, from 10 PM Central Time until 6 AM Saturday, 15 Dec.  All domain maintenance functions through the control...
12/10/2007

Site move from WEB3 to WEB9
Web sites that were on WEB3 were moved this weekend to WEB9 due to serious performance issues with WEB3.  If you hvae any problems with your site after this weekend, please open a support...
12/02/2007

Mail Service Outage

Due to a major hardware failure, we are rebuilding the mail server on a new physical server and restoring all mail. During this time mail willl be down. We expect until at least midnight...
11/25/2007

New Support System

We are trying out a new support and billing system over the coming weeks.  If it goes well, we'll permanently implement it.  You can still submit support tickets by e-mail or via the...
11/24/2007

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